Rocket21 is designed for youth under 18 years of age.
We must collect the correct birth date from each prospective member in order to comply with U.S. Federal Laws while administering our registration processes.
Your email address will only be used, at this time, for password reset purposes.
Once your parent provides permission and your registration is complete then your email address will be used for full membership purposes.
Your email address will be used to send you an email link which is required for you to complete the registration process in order to become a Rocket21 Member and activate your account.
If your account is not activated within 21 days, we will delete your email from our servers.
Once you have completed the registration process and activated your account, Rocket21 will use your email address to communicate with you regarding administrative issues related to your Rocket21 account.
We may also use your email for customer service issues, and to assist you if you should forget your Password.
If you opt-in to our email newsletter program, we will use your email address to send you email newsletters and programming updates from Rocket21.
If you participate in Rocket21 Challenges, we will use your email to deliver your rewards in the form of electronic gift certificates.
If you win a prize in a Rocket21 Contest or Sweepstakes, we may use your email address to notify you that you have won, or regarding documentation and shipping of your prize.
Your Screen Name will be used to login to Rocket21 or to manage your account.
Please use ONLY 4-18 letters and/or numbers. No special characters will be accepted.
To protect yourself online, you SHOULD NOT use your real name, phone number, or any other personal information when creating your Screen Name.
Your password should have 4-18 letters and/or numbers. No special characters will be accepted.
Make sure to choose a password that is easy for your to remember, but difficult for others to guess.
Write down your Password and keep it in a safe place.
PASSWORD HINT QUESTION AND ANSWER
It is important to remember which password hint question you chose.
If you ever forget your password, we will ask you to tell us which Password Hint Question you chose.
If your answer matches, we will send your PASSWORD to you via email so that you may login.
Be sure that the password hint answer you provide will match the password hint question you select and that it will be easy for you to remember this answer at a later time.
IF YOU CANNOT REMEMBER YOUR PASSWORD HINT ANSWER, PLEASE SEND AN EMAIL TO firstname.lastname@example.org and type "Password Hint Answer Help" in the subject line.